Wednesday, January 22, 2014

Home Safety Tips for Older People

Editor's Note: This post has been updated since it's original posting on January 22, 2014.

As a senior, your safety in your own home should be a top priority for you and your loved ones. However, until you make some modifications, your home could be full of hidden dangers. Accidents, such as falls, could land you in the hospital or a long-term care facility. To avoid these serious consequences, you and your family must work together to make your home safer.

Home Safety Tips for Older People

Keep Pathways Clear

To avoid falls, keep the pathways in your home clear. Some items, such as furniture, are easy to dodge during the day. However, at night, you may not see clearly and could accidentally bump into a misplaced chair or table. Other seemingly innocent items on your floor, such as throw rugs, can also cause you to stumble. Keeping these paths clear will also help you stay balanced if you need to use a cane or walker. You should also keep the paths outside of your home clear. If you live in a snowy climate, consider hiring someone to shovel your sidewalks in the winter. With a clear sidewalk, you'll be less likely to slip and fall.

Improve Lighting

Insufficient indoor lighting can lead to falls and other accidents, especially at night or on cloudy days. If a light bulb burns out, replace it yourself or ask a loved one to replace it immediately. You can also add some additional lighting to key places. For example, using night lights in your hallways will help you find your way to the bathroom in the dark. Finally, keep a flashlight on your bedside table at all times. If the power goes out, you'll be able to find your way around your home.

Reorganize Your Shelves and Cupboards

If you're constantly pulling a chair or step stool over to reach an item on a shelf, it is time to reorganize your shelves. In your kitchen, place heavy items, such as flour and sugar containers, on the bottom shelves of your cupboards. Any items that you use every day should be left on the countertop. You can also reorganize your bathroom to eliminate extensive reaching for commonly used objects, such as your toothbrush and toothpaste.

Install and Maintain Home Safety Tools

To protect yourself from fire, ensure that your smoke detector is fully functional. Have a neighbor or a relative check on your smoke detector each year. You should also get a carbon monoxide detector to protect yourself from carbon monoxide poisoning. These devices should be placed near the bedrooms in your house. For extra protection against burglars, you can hire a company to install an alarm system in your home.

Stay Connected to Loved Ones and Emergency Help

If you do fall or have another accident, you need to get help immediately. Keep a phone or medical alert system handy so that you can summon help immediately. Sometimes using a phone button might be difficult to use or out of reach.  Most medical alert systems come with a wrist bracelet or neck pendant that you can carry with your at all times.  It allows you to call for help with the push of a button and talk to an expert who can call for right help.

By making the above adjustments to your home, you may avoid falling down or getting injured in your house. A few simple modifications can make a big difference to your safety and go a long way to make your feel comfortable.

Medical Care Alert has three systems, HOME,  HOME & YARD, and HOME & AWAY medical alert systems that would help you with making your home a safe haven. Call us today at 1-855-272-1010 to learn more about these three great products.

Wednesday, January 15, 2014

2014 New Year Resolutions for Older People

The New Year offers a blank slate, giving everyone a chance to take steps to improve their lives. Although you may have already achieved many of your major life goals, there are still many ways for seniors to improve their lives each year, including spending more time with family and exercising. If you have made your New Year's resolutions, consider adopting some of these personal goals to enrich your golden years.

2014 New Year Resolutions for Older People

More Communication with Loved Ones

Regularly talking with your friends and family members helps you feel connected to the world. If you find it difficult to make regular social visits, ask your loved ones to visit you instead. Scheduling a regular weekly dinner is a great way to stay connected. If your loved ones live far away from you, take advantage of new technology to keep in touch. Join Facebook and other social media networks, for example, to connect with your younger relatives. You can also use video chat services such as Skype or Google Hangout to have face-to-face conversations with distant loved ones. If you're intimidated by traditional computers, consider investing in a tablet instead. These devices are easy to learn and use, and most tablets already include everything that you'll need to keep in touch with your family.

Embrace Healthy Eating

Healthy eating is a great way to improve your overall health and manage certain health conditions, including diabetes. Try to incorporate more vegetables and fruits into your meals to increase your consumption of important nutrients. Calcium, for example, is critical to the health of your bones as you age. If you need help improving your diet, your family doctor can help you come up with a plan.

Get Up and Move

As you age, you may have a hard time participating in the physical activities that you enjoyed when you were younger. However, you can try modifying your old favorite activities. For example, instead of giving up completely on taking long walks, try walking for shorter periods of time. You can walk at a park with benches so that you can take regular breaks. You can also try to add new activities into your daily routine, such as swimming at a local pool or fitness center.

Work Your Brain

Although physical exercise is important, you shouldn't neglect your brain either. To exercise your brain, try playing some puzzle games on your smartphone or in the daily newspaper. Crossword and Sudoku puzzles help challenge your brain and keep your thinking sharp. You can also learn a classical strategy game, such as chess or go, to keep your brain active. Taking an adult education class at a local community college can stimulate your memory and keep your brain learning. Classes are also an excellent way to meet new friends with similar interests.

Make Your Home a Safer Place

Your home may need some adjustments to make it safe for you to live in, especially if you have mobility issues. For example, installing extra lighting in your stairway will reduce the chance of tripping or falling down your stairs. To avoid falling in your bathroom, you can ask a loved one to add handrails to help you get in and out of the bathtub. If you live alone, you may also want to install a home security system or get an emergency medical alert system to help you feel safer. Not only does this offer peace of mind for you, but also for your family and friends.

Visit the Doctor Regularly

As you get older, visiting your doctor regularly becomes a crucial part of maintaining your health. During standard checkups, you can tell your doctor about any new ailments or problems that you're experiencing. Your doctor can also recommend tests or procedures to improve your health. Don't limit this resolution to only your family doctor, however. You should also make regular appointments with your dentist and eye doctor.

What New Year resolutions are you taking in 2014? Let us know in the comments below.

Wednesday, January 8, 2014

HOME & AWAY GPS Medical Alert System – Annual Plan Review

The HOME & AWAY System by Medical Care Alert Is Designed For People On-The-Go

The HOME & AWAY System by Medical Care Alert is a mobile medical alert personal emergency response system which uses cellular GPS technology to monitor your location, allowing seniors such as yourself to travel and go about anywhere in the United States.

Many of its features are similar to the HOME System and HOME & YARD System, but the biggest difference is that you are not limited to being inside or near your house. This GPS medical alert system is ideal for those who like being independent and would like the freedom to travel but would also like a safety net in case of a life threatening emergency. 

In an earlier blog, we had mentioned the benefits of using the HOME & AWAY GPS Medical Alert System which includes monitoring both inside and outside your home. In this blog, we highlight the benefits of the signing up for the annual plan and how it is the best value for your money.

The Annual plan for the HOME & AWAY medical alert system includes the following:
  • Complete medical alert system with 2-way GPS mobile device, console charger, lanyard and belt clip
  • 24x7 monitoring
  • EMT/EMD Certified trained experts on the phone
  • Coverage in all 50 states

When you buy the annual plan of GPS medical alert system, you save $51.90 by getting free standard shipping and one month free monitoring. On top of that, we also have no long term contract or activation fees that you have to worry about. We offer an in-home hassle-free and risk-free trial policy, which means you can return it easily if the system Is not right for you.  For an annual price of $439.45, you get the freedom to travel anywhere you want and your family members get the peace of mind that  you will be able to summon help in case of any emergency.

Check out what real customers are saying about this unit:

I am in my 80's and home alone most of the time, or am out in my car shopping and doing errands on my own.  My family suggested that they would be less concerned about me if I had a medical alert system in an emergency. I had seen an advertisement from Medical Care AIert System and contacted them.   My questions were answered and the service was very helpful, friendly, and responsive to my needs.  The cost was reasonable and in a matter of a few days I received the unit and was able to set it up myself.  The unit I chose can be used not only in my home but also it is in touch with satellite so it will work when I call no matter where I am in the United States.  When I made a test call, the response was immediate so I know I will be able to have assistance quickly whenever and wherever I may need it.  I am grateful for the service and support provided by the folks at Medical Care Alert System.”
Jeanne H. from Wichita, KS

911 not enough…. I was driving and began to feel abnormal sensations on the left side of my body.  I have had two previous heart attacks so I knew something was wrong.  I felt I had to drive home to be safe.  When I was within three blocks of my home, I lost the feeling in both of my hands.  I dialed 911 on my cell phone and then I dropped the phone.  I got out of the car and fell.  I could hear the 911 operator on the phone but I couldn't tell them very well where I was located.  They sent an ambulance and I could hear it all over the place looking for me but I couldn't see it.  Finally they found me.   I was taken to the hospital and went straight to surgery.”
Harold R. from Trenton, N.J.    

With this GPS alert system, you can reach for help with the push of button whether you are shopping in the mall, playing golf with your friends or just out walking the dog. If you have any questions on whether the HOME & AWAY System is right for you or would like to talk to an expert, feel free to call us at 1-855-272-1010.

Sunday, January 5, 2014

How To Win The Angie's List Super Service Award

Editor's Note: Since this article was originally published in 2014, Medical Care Alert has been awarded the Super Service Award for six consecutive years.

There is a secret to winning the Angie's List Super Service Award...and it's actually pretty easy when you know how...

Medical Care Alert has won the Angie's List Super Service Award for the past two years running.  It's a pretty amazing accomplishment, and one that we take a lot of pride it.  It reflects the dedication of our customer service team (and everyone in the company, really) who spend the extra time with our medical alert customers, making sure they get the most our of their medical alert system.

In case you are not familiar with Angie's List and the Super Service Award, here's what it's all about:

  • Angie's List is a paid subscription service where over 2 million members can search for home service providers like roofers and plumbers, and search for medical professionals as well.
  • Angie's List members submit more than 60,000 reviews every month about the companies they hire. They include incredible details about how the project went (including cost), and grade the company's response time, price, professionalism and quality of work -- good or bad -- on an A to F scale. 
  • Because they do not accept anonymous reviews, you know they are "real".  Most are verified by live agents in their Indianapolis headquarters.
  • The Angie’s List Super Service Award is presented to only the top 5% of companies on Angie's list, reflecting a select group who go above-and-beyond for their customers.  Winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Here's a sample of some of the actual member comments when folks have provided Medical Care Alert reviews on Angie's List:

  • "Initially I ordered from a different firm and the device did not work and it was almost impossible to get customer service. Medical Care Alert was much more helpful, the device worked first time.."
  • "They were very nice and friendly about listening to what I wanted instead of trying to sell me more than I needed."
  • "After researching several medical alert providers, I chose Medical Care Alert. Thankfully, I have not needed them, but knowing that they "are there" is assuring."
  • "Our experience has been very positive.  We test it once every other week, and they are very positive on the phone.  They have always been very helpful."
We are so grateful for the comments and feedback from all our customers, and we know that our Angie's List customers do a great job of researching before selecting a company, and have high expectations for quality and customer service.

So what's the secret to winning the Angie's List Super Service Award?  Let's sum in up in three simple steps:

  1. Treat your customers like they are family members.  In our business in particular, we work directly with seniors, family members and caregivers.  These folks want everything to be "just right" for their elderly family member, and they want to know they can get help whenever they need it. We recognize that they may be dealing with stressful situations, and we want to make their lives as easy and simple as possible.  So we always take the approach that we are dealing with our own grandmother or other family member and think about how we would want them to be treated. 
  2. Admit your mistakes, always deal in the truth.  We all know that nobody is perfect, and things don't always go the way you want them to, or expect them to.  It's all in how you deal with the situation that matters.  Cover-ups, blame, excuses, finger pointing don't do anyone any good.  So when we make a mistake, we deal with it head on and truthfully, and make it right.  And 99 times out of 100, our customers appreciate our honesty, forgive the mistake, and become even happier that they chose us.
  3. Over-deliver, and expect nothing in return.  We work hard to make our customer's lives better by having our medical alert service.  That includes checking in on them when they forget to test their systems regularly, staying in touch with the designated family members, and sometimes doing something special like sending a decorative "bling-bling" necklace to a customer who wants to dress up their button.  It also means spending a few extra minutes on the phone and not rushing them when we get a call for service.  
We appreciate all the great comments from our customers and Angie's List members.  Let us know what YOU think is important about customer service!