Tuesday, June 6, 2017

Why Get A Medical Alert System? Real Emergencies Tell The Story


Actual transcripts of medical alert emergencies tell the real story of what happens when someone presses their button.


Editor's Note: Some readers will find the graphic nature of these real life emergencies distressing. Proceed with caution.  Emergency dispatch transcripts are CAPITALIZED to minimize spelling errors and speed communication with first responders.

Medical Alert SystemWe often hear the line "I've fallen and I can't get up" as a punch line or a joke, bringing back memories of the old commercial with the lady fallen in her bathroom.  But falling is no joke, and can lead to serious consequences...including death.

Fortunately, not all the calls we receive for help are that dramatic or life threatening.  Many times someone just needs help getting up, something known as a "lift assist".  But make no mistake - if a senior presses the button looking for help they are worried and anxious and concerned.  This is not a joke - this is serious business and can impact their ability to continue to live independently in their own homes.

Below are some examples of actual medical alert button calls we receive from our clients.  If you or a loved one don't think this can happen to you....think again.  1 in 3 seniors will fall in their own home each year, and the chance of falling again are doubled after the first fall.  Anyone taking multiple medications is highly susceptible to falling or having balance issues. Chronic conditions like COPD, asthma, high blood pressure, diabetes, seizures, and so on also increase the need for being able to get help quickly in an emergency.

Fallen, with injuries


woman fallen on floor
  • RECEIVED A MEDICAL PENDANT ALARM ACTIVATION FROM [NAME REDACTED] WHO STATED SHE HAD FALLEN IN THE NIGHT AND MAY HAVE BROKEN HER HIP, REQUESTED EMERGENCY ASSISTANCE. DISPATCHED MEDICAL RESPONSE AND NOTIFIED [NAME REDACTED] 
  • RECEIVED AN EMERGENCY FALL DETECTED ALARM. WE SPOKE TO [NAME REDACTED] WHO FELL AND STATED [NAME REDACTED] WAS FEELING WEAK. WE THEN DISPATCHED EMERGENCY ASSISTANCE.
  • SPOKE TO FEMALE INDICATED FALLEN AND CAN'T GET UP. UNABLE TO VERIFY IF INJURIES SUSTAINED. STS LOCATED IN BACK ROOM.
  • SPOKE WITH FEMALE WHO HAS FALLEN. STATES SHE IS BLEEDING FROM NOSE. SPOKE WITH [NAME REDACTED] . STATES SHE IS IN THE DINING ROOM ON THE FLOOR. FEELS A LITTLE DIZZY DUE TO FALL
  • SPOKE TO [NAME REDACTED] STS SHE FELL AND NEEDS HELP UP WAS YELLING AND IN PAIN. 
  • SPOKE WITH FEMALE. STS [NAME REDACTED]  HAS FALLEN AND CANNOT GET UP. CONFIRMED BLEEDING FROM BIG TOE AND NAIL IS COMING OFF   HAD FALLEN. ALSO HER BIG TOE WAS BLEEDING AND THE NAIL WAS COMING OFF. AT HER REQUEST, WE DISPATCHED EMERGENCY ASSISTANCE
elderly man fallen, getting help
  • SPOKE WITH [NAME REDACTED] . STS FELL IN THE BEDROOM AND NEEDS HELP. REQ DEA  SPOKE WITH [NAME REDACTED] STS ON SITE BUT CANNOT LIFT [NAME REDACTED] RECEIVED SPOKE WITH [NAME REDACTED] STS [NAME REDACTED]  WAS TAKEN TO THE HOSPITAL WITH A HEAD INJURY. 
  • RECEIVED A MEDICAL PENDANT ALARM. WE SPOKE WITH [NAME REDACTED]  WHO STATED THAT SHE FELL IN HER KITCHEN AND HURT HER HIP. WE DISPATCHED EMERGENCY ASSISTANCE TO HER HOME ADDRESS AND NOTIFIED [NAME REDACTED] 
  • WE RECEIVED A MEDICAL PENDANT ALARM. WE SPOKE TO [NAME REDACTED]  (HEALTH AID) WHO STATED THAT [NAME REDACTED]  HAD  FALLEN AND INJURED HIS HEAD AND LEG WHICH WERE BLEEDING. WE DISPATCHED EMS 
  • [NAME REDACTED]  STATES SHE HAS FALLEN IN THE LIVING ROOM AND MAY HAVE BROKEN HER SHOULDER. 
  • WE RECEIVED AN ALARM. WE SPOKE TO [NAME REDACTED]  HE STATED HE HIT HIS HEAD AND IS ON THE SECOND FLOOR. WE RECEIVED AND ADDL ALARM AND [NAME REDACTED] STATED HE WAS ON THE FLOOR AND COULDN'T GET UP. WE DISPATCHED EMERGENCY SERVICES
  • WE RECEIVED A MEDICAL PENDANT ALARM FROM [NAME REDACTED] , WE SPOKE WITH [NAME REDACTED] WHO STATED THAT SHE FELL IN THE BATHROOM AND HIT HER HEAD ON THE FLOOR, SHE STATED THAT SHE WAS BLEEDING FROM THE HEAD

Fallen, not injured, needs "Lift Assist"

  • SPOKE WITH [NAME REDACTED]  STS NEEDS HELP GETTING UP STS IS NOT INJURED 
elderly woman in home
  • SPOKE W/ CONTACT [NAME REDACTED]  ADVISED MOTHER [NAME REDACTED]  HAD FALLEN. NOT  INJURED NOR BLEEDING BUT DOES NEED ASSISTANCE GETTING HER UP.
  • SPOKE TO [NAME REDACTED] , REQUESTING HELP FOR A FALL, UNKNOWN ON INJURIES AT THIS TIME
  • SPOKE TO [NAME REDACTED] STS [NAME REDACTED] IS FALLING OUT OF THE CHAIR, NEEDS A LIFT ASSIST. 
  • SPOKE WITH [NAME REDACTED]  STS HE IS NOT HURT, BUT FELL DOWN AND NEEDS HELP GETTING UP. 
  • SPOKE TO [NAME REDACTED] STS SHE FELL BUT IS NOT INJURED, REQ LIFT ASSIST STS SHE IS JUST INSIDE THE BACK DOOR 
  • [NAME REDACTED]  REQ LIFT ASSIST NO INJURIES HE IS IN BATHROOM , FRONT DOOR UNLOCKED 

General Illness, Not Injured

  • RECEIVED A GPS EMERGENCY ALARM. WE SPOKE TO [NAME REDACTED] WHO STATED THAT SHE WAS SICK. WE DISPATCHED EMERGENCY SERVICES, NOTIFIED THE CALL LIST, AND UPDATED THE AUTHORITIES.
  • WE RECEIVED MEDICAL PENDANT ALARM FROM [NAME REDACTED]  WHO STATES SHE IS ON THE FLOOR AND POSSIBLY BLEEDING FROM HER REAR END.  EMERGENCY SERVICES WERE REQUESTED AND DISPATCHED. 
  • SPOKE TO [NAME REDACTED]  REGARDING [NAME REDACTED]  STS HE IS HAVING SEVERE STOMACH PAIN AND HE NEEDS EMERGENCY ASSISTANCE. HE IS NOT INJURED OR BLEEDING. SHE WILL BE THERE TO UNLOCK THE DOOR 

High Blood Pressure, Possible Stroke

  • WE RECEIVED A MEDICAL PENDANT ALARM.  SPOKE TO [NAME REDACTED] WHO STATED [NAME REDACTED] HAS HIGH BLOOD PRESSURE AND HAS HAD STROKES SO THEY ARE CONCERNED. STATES IN LIVING ROOM.   WE DISPATCHED EMERGENCY ASSISTANCE.
  • WE RECEIVED A MEDICAL PENDANT ALARM. WE SPOKE TO [NAME REDACTED] WHO INDICATED THAT HIS BLOOD PRESSURE WAS GOING CRAZY. WE DISPATCHED EMERGENCY MEDICAL ASSISTANCE. WE NOTIFIED HIS CONTACTS.
  • SPOKE TO [NAME REDACTED]  STS WIFE IS UNABLE TO GET UP FROM THE BATHROOM INTO WHEELCHAIR. IS ACTING VERY CONFUSED. STS SHE MIGHT NEED TO GO TO THE HOSPITAL. 
  • WE RECEIVED A MEDICAL ALARM FROM AND SPOKE WITH [NAME REDACTED] SHE STATED THAT SHE NEEDED SOMEONE TO COME AND CHECK HER BLOOD PRESSURE. SHE WAS UNABLE TO BEND OVER AND WAS EXPERIENCING PRESSURE IN THE TOP OF HER HEAD

Heart Attack, Chest Pains

  • RECEIVED MEDICAL PENDANT ALARM SPOKE TO [NAME REDACTED]  STS SHE IS  HAVING CHEST PAIN REQ EMS
  • WE RECEIVED A MEDICAL FALL DETECTION ALARM. WE SPOKE TO [NAME REDACTED] WHO SAID [NAME REDACTED] WAS EXPERIENCING PAIN UNDER HER RIGHT ARM. WE THEN CONFERENCE THEM TO DISPATCH AND NOTIFIED THE CALL LIST.
  • WE RECEIVED A MEDICAL ALARM WE SPOKE TO [NAME REDACTED] WHO STATED THAT [NAME REDACTED]  IS SHORT OF BREATH, HIS LIPS ARE TURNING BLUE, HIS FEET ARE SWOLLEN. WE DISPATCHED EMERGENCY SERVICE.
  • SPOKE TO [NAME REDACTED]  STS FELL ON THE COUCH AND FEEL LIKE SHES HAVING A HEART ATTACK, SHE NEEDED AN AMBULANCE.
  • WE RECEIVED A MEDICAL PENDANT ALARM. WE SPOKE TO [NAME REDACTED] WHO STATED HER MOTHER [NAME REDACTED] WAS HAVING CHEST PAINS AND WAS SENT HOME FROM THE DR'S WITH AN ABNORMAL EKG. WE DISPATCHED EMERGENCY SERVICE
  • WE RECEIVED A MEDICAL PENDANT ALARM.  [NAME REDACTED] STS LEFT ARM NUMB, SHORT OF BREATH, THROWING UP

Emergencies like these happen every day all over the country.  We help save lives by dispatching emergency services and notifying family members and caregivers when seconds count the most.  With most medical alert systems costing just around $1 a day, it's a simple and cost effective way to help family members live independently at home with the peace of mind knowing help is just a button press away.  Visit www.MedicalCareAlert.com to learn more or call us at 1-855-272-1010





Wednesday, May 24, 2017

Preventing Falls on The Stairs

The vast majority of stairway falls result from a loss of balance.  So why do we need to worry so much about falls on stairs?

Stairs of all types have been used since ancient times, and because they are inherently hazardous, people have been falling on them, getting hurt or even killed in the process.

The fact is that some incidents can be caused by inattention, unsafe behavior, and inappropriate footwear.

But the good news is you can take a few simple steps (pun intended) to make your stairway and home safer, and prevent falls in the process.

Limit Upstairs Use

If it is possible to arrange a house to avoid having to climb stairs, do so. A stair fall can easily cause severe injuries.

Check the Carpet

Make sure that there is no carpet that’s sticking up or ruffled. If carpeting starts to become loose in a stairwell, tack it down or reinstall it completely.



Inspect Handrails Often

Loose handrails are of no use to you because you cannot trust them to hold your weight when you push on them. Inspect hand rails to make sure that they do not easily move in your hands and repair them as soon as you notice something loose.

Go Slowly

It’s not a race. Going a little slower on the stairs has the potential to save your life.

Repair Walkways

Even a little crack can cause a big problem. If you go out often, hire someone to repair any damage to walkways.

Keep Walkways Clean

Arrange to have leaves, snow, and ice removed from stairs and walkways. Use salt or sand throughout the winter months. Kitty litter is especially effective.


Because stairway accidents can cause severe injury and even death, building codes for stairs and ramps are justifiably very rigorous. Good design can substantially reduce the potential for mis-stepping by providing the means to retrieve our balance, but even the best design cannot eliminate falling hazards entirely. The need for proper design also applies to ramps.

Learn more about preventing falls with an automatic fall detection medical alert system here, or search online with hashtag #NoFalls.


Monday, May 22, 2017

Preventing Falls In The Home - 7 Simple Steps

Following safety rules in the home is very important for fall prevention. 

Keeping things neat, clean, and tidy can prevent a lot of falls. Here are some things to think about if you have trouble getting around.

Remove All Throw Rugs

Those throw rugs can catch on your toes and cause falls. If you’re in the kitchen a lot, consider putting in textured linoleum or thin carpeting.

Clean Spills Immediately

“I’ll get to it later.” Unfortunately, those ‘later’ things cause hazards for those who are walking around. Immediate cleaning means you don’t have to pay attention to them anymore.

Keep Everything Closed

Murphy’s Law says that if there’s a possibility that you can bump into it, it will be bumped into. Closing cabinets, drawers, and doors when they’re in the way takes only a second.

Brighten The Dark Corners

In larger houses, there are plenty of dark corners which can cause trouble. Setting up lights where you need them will not only brighten up the house, but brighten up your life.

Keep Clothes Organized

Store clothing, bed coverings, and other household items where you can comfortably reach them.

Get Help if you need it

If you find that something is heavier than you can lift, get assistance or reduce the load as much as you can.

Our goal is to help you to create a safe environment at home. We feel like education is key - that's why we provide this free fall prevention guide, and lots of other good ideas about independent living on our "Thrive!" blog or search using hashtag #NoFalls.

Saturday, May 20, 2017

Top 3 Reasons For Falls Among The Elderly

Most falls are not because someone trips over something. 

Instead, they are caused by some problem with the body or the mind. Medications, vision problems, and a weak body are the main contributors to falls. Here’s what you need to know.

Medication interactions 

Certain medication have side effects that can make it difficult to walk around. Drowsiness, dizziness, and nausea are just a few examples that can happen. These effects can cause a fall, especially if a new medication has been added into the mix.

Drug interactions can also cause these effects. This is one reason why your doctor always wants to know all medications and supplements you’re taking. A drug interaction can cause side effects far worse than a single drug.

Talk with your doctor or pharmacist about any drugs you’re taking, especially if you’re adding a new one. Take it easy the first few days to see how your body reacts to the drugs. Medical interactions should be closely monitored, and if there is an obvious bad reaction, the doctor should be immediately contacted.

Diminished vision 

Many people fall because they don’t have the depth perception or clarity of vision to know where an object is in the first place. Check your vision every single year and make sure that any prescriptions for glasses or contacts are up to date.

Another reason that people fall is that they forget that they still have on their reading glasses. Reading glasses magnify what’s in front of the reader, but they can cause problems when navigating.

Exercise levels 

Muscle mass decreases over time and this causes people to become weak. All people need to exercise. It can be enough just to stay active by regularly checking on the garden, walking out to the mailbox, or making a concerted effort to walk around the house. It has to be regular. Exercise makes people more flexible, stronger, and have more balance. A strong body can help prevent falls or make them less serious.

The amount of exercise you need may be much less than you think. If you’re exercise adverse, talk with your doctor to learn about how much you really need, and simple exercises you can do to keep your muscle mass and coordination.

Learn more about automatic fall detection medical alert systems here, or search online with hashtag #NoFalls.


Tuesday, April 4, 2017

Surprising Way To Cash In Your Life Insurance Policy Early

Seniors struggling to pay life insurance premiums have options, including selling their policy

senior citizens riding bicycles
If you're struggling to make ends meet in retirement, you're not alone. And when your income is limited and fixed, you do your best to cut out unnecessary expenses.

One expense that can be tough for some seniors to manage is the premiums on their life insurance policies. Perhaps your carrier raised your premium unexpectedly, maybe the costs from a health event have strained your budget or it could be that your retirement fund is just running low. If you feel your life insurance premiums are too expensive, you may decide you no longer need the policy.

Alternatives to surrendering a life insurance policy

Unfortunately, many seniors think their only option in this situation is to lapse or surrender the policy. In fact, each year seniors older than 70 lapse or surrender more than 710,000 life insurance policies, with a combined face value of more than $57 billion, according to the Life Insurance Settlement Association (LISA). However, many life insurance companies don't tell you about alternatives that may be more beneficial than simply surrendering the policy. For example:


  • You could maintain the policy through loans against its current value;


  • You might be able to seek an accelerated death benefit, allowing you to take some cash out now;


  • The policy may be convertible into a long-term care health insurance policy, or if it's a term policy you might be able to convert it into permanent life insurance;


  • Reducing the death benefit to a lower face value could lower the premiums, making the policy more affordable; or


  • You could assign the policy to an individual or a non-profit organization as a gift.


Another option to lapsing or surrendering the policy - one that can actually put the most amount of cash directly into your pocket - is to consider selling it through a life settlement transaction.

Selling a life insurance policy


Life insurance is personal property, so you can sell it just like any other property you own. When you decide to sell the policy to a third party - rather than surrendering it to the insurance company - you get more than the cash value, but less than the death benefit amount. The buyer of the policy takes on all future premiums and receives the death benefit when you pass away.

In order to qualify for a life settlement, you must be 65 or older with a life insurance policy that has a death benefit of at least $100,000. The amount of your settlement will depend on several factors, including:
woman gardening with medical alert pendant

  • The death benefit, which is the amount the buyer will receive when you pass away;


  • The amount in annual premiums that the buyer will pay; and


  • The number of years the buyer can expect to continue paying the premiums.


On average, a life settlement yields seniors seven times the amount of the policy's cash surrender value, LISA says, based on an analysis of a survey by the U.S. Government Accountability Office. In fact, 90 percent of seniors with lapsed policies say they would have considered selling it if they had known life settlement was an option, an Insurance Studies Institute survey found.

As most seniors prefer to live and age gracefully in their own homes, selling a life insurance policy can be a viable option, and potential alternative to a reverse mortgage.  Living independently at home is a goal of most seniors and their families, and is another good reason to have a medical alert system in the home.

Monday, April 3, 2017

Can This Rotator Cuff Procedure Live Up To The Hype?

New bioinductive rotator cuff procedure helps tendons heal

The rotator cuff is one of the most important parts of the shoulder, as it consists of muscles and tendons that hold the shoulder in place and allow the body to lift the arm and reach for items. Unfortunately, rotator cuff injuries are the most common source of shoulder pain and disability, affecting more than 4 million Americans annually, according to the American Academy of Orthopaedic Surgeons. A rotator cuff injury can greatly reduce quality of life, as it makes daily activities painful and difficult to do.

Those who suffer from rotator cuff disease often avoid surgery to repair the tear because they hear about painful, lengthy postoperative rehabilitation and time away from work. In addition, traditional procedures have focused only on biomechanical repair of the tendon without addressing the underlying biology, which can result in tears progressing and re-tears in the rotator cuff tendon after an initial repair.

Download our free fall prevention guide and learn how to make your home safe and clutter free.


A new technology is now available that helps tendons heal by stimulating the growth of new tendon tissue. The Rotation Medical Bioinductive Implant, which is about the size of a postage stamp, is inserted through a small incision during a short, minimally invasive procedure. Surgical staples hold the implant in place until fibers and tendons of the rotator cuff grow into the implant. The first-of-its-kind implant can provide a range of potential benefits, including shorter rehabilitation, faster recovery, prevention or slowing of disease progression, healing of partial-thickness tears, and decreased risk of developing a subsequent tear.

For people like Starr Boykin, a company executive of Mobile, Alabama, the implant can be life changing. Boykin, who is also involved in competitive fishing tournaments, was recovering from rotator cuff surgery in her right shoulder when, in physical therapy, her left shoulder began to hurt from what turned out to be another rotator cuff tear. Despite multiple surgeries on her left shoulder, pain persisted for over a year.

"My doctor told me there was nothing else they could do, that I needed reverse shoulder replacement," Boykin says. "Being a professional fisherwoman and having already undergone serious shoulder surgeries, this really upset me. I got a second and then a third opinion, and the two other doctors told me the exact same thing."

After hearing about a physician in Florida who was using the Rotation Medical Bioinductive Implant, Boykin met with Dr. Christopher O'Grady at the Andrews Institute, who evaluated her case and told her shoulder replacement surgery was not her only option.

"Starr was a great candidate for the Bioinductive Implant because her injury wasn't a technical problem, it was a biology problem," Dr. O'Grady says. "The implant didn't just temporarily repair her rotator cuff, it completely healed the injury and gave her the ability to achieve functional range of motion more quickly than a traditional, more invasive surgical treatment."

Despite several previous failed rotator cuff surgeries, Boykin is making a full recovery and is back to competitive fishing.

"After the surgery I felt an immediate difference," Boykin says. "After six months, I was back to fishing in tournaments and paddling in my kayak. I'm so grateful for the Rotation Medical technology, which gave me full use of my arm and shoulder and has given me my life back."

Active seniors also benefit from mobile medical alert systems with GPS, as part of their busy lifestyle.  Combining a cellular medical alert system with GPS and 2-way talking pendant into a waterproof 2 ounce pendant, users can summon help at the press of a button anywhere there is AT&T Cellular coverage.  This helps folks get about their busy lives, with the peace of mind that help is just a button press away.

- Article Courtesy of BPT

Friday, March 31, 2017

New Traumatic Brain Injury Breakthrough Treatment

5 things you must know about this groundbreaking traumatic brain injury treatment for servicemen and women

hyperbaric oxygen chamber
When the nation’s servicemen and women serve a tour of duty overseas, many don’t return home the same.

Nearly 60 percent of servicemen and 50 percent of servicewomen experience at least one traumatic event during their service, according to the Department of Veterans Affairs. These events have the potential to cause life-long complications.

Research shows the consequences of a traumatic event has the potential to impact a person's cognitive ability through traumatic brain injury (TBI), or to cause them to suffer from post traumatic stress disorder (PTSD). Either of these conditions means that even when the service person’s tour is over, their struggles have just begun.

Download our free fall prevention guide and learn how to make your home safe and clutter free.


Fortunately for service people dealing with the effects of TBI and PTSD, new treatments are available. Hyperbaric oxygen therapy is easing the pain for many servicemen and women through an increase in oxygen to combat problems ranging from complex disabilities and chronic infections to pain and neurological impairment.

If you’ve never heard of hyperbaric oxygen therapy, here are five things you need to know about this new treatment and how it is helping servicemen and women across the country.

  • The treatment is built on speed and oxygen. When a patient undergoes hyperbaric oxygen therapy, their body is exposed to a high amount of oxygen, carried through their body at a rapid pace. This alternative medicine therapy not only increases the amount of oxygen the body receives, but the purity of the oxygen as well. The increase of oxygen aides the patient’s body in the creation of new blood cells which supports the healing process.
  • In addition to supporting the healing process, it also combats stress. Research shows hyperbaric oxygen therapy has been proven to alleviate stress on the body through cognitive rehabilitation, making it a natural treatment solution for servicemen and women suffering not only from external wounds, but from PTSD, TBI and depression as well.
  • The treatment process involves several “dives." Each hyperbaric oxygen therapy treatment is called a dive and an individual can receive 20-40 dives in which oxygen is pumped into their specialized, sealed chamber. Each treatment lasts for up to one hour. Servicemen and women pursuing this treatment see the best results when these treatments are scheduled as close together as possible.
  • The risk of TBI varies depending on conditions. Many veterans of the United States’ campaigns in Iraq and Afghanistan suffered TBI because of blast related injuries. Research shows males outnumber females in TBI cases 2:1. Age also plays a roll in a person's likeliness to suffer TBI, and people ages 0-4, 15-19 and the elderly have a higher rate of suffering TBI than those outside of those age ranges. Substance abusers also stand a greater chance of suffering a TBI incident.
  • You can support treatment for servicemen and women. Veterans across the country need your help. The Purple Heart Foundation strives to make the transition home as smooth as possible for all veterans, which includes providing them the treatment they need for the challenges they face after being discharged.

medical alert system with automatic fall detection
Many who suffer from traumatic brain injury are often left alone while family members and caregivers tend to the business of the household.  A medical alert system is an inexpensive, valuable tool to allow caregivers some breathing room, while knowing their loved one can get help quickly if needed.  Automatic fall detection is a good optional feature for many with this condition.  

The Purple Heart Foundation is a nonprofit, Veteran Service Organization whose mission is to honor the sacrifice of military veterans and create a smooth transition for them from the battlefield to the home front. Nearly 90 percent of each cash donation made to the Purple Heart Foundation goes to support aspects of this mission statement including: hyperbaric oxygen treatment, the National Service Officer Program, the scholarship program, service dog programs and other rehabilitation or recreational programs aimed at improving the lives of veterans. To learn more about how you can support veterans returning from overseas, visit
purpleheartfoundation.org.


-- Article Courtesy of BPC